We guarantee consumer satisfaction. If you are not satisfied with your purchase, an exchange for an item of the same value or a refund is allowed. The returns and exchanges are free in the 30 days following receipt of your order. The return of the item (s) is at the expense of the Gallea boutique . You can return your product and get a ) a different product, or b ) a refund issued to the original payment method.
Please consider the following exceptions which apply to our return and exchange policy:
- Sale items cannot be returned or exchanged
- Returned items must have their labels and be in their original packaging
- Returned items must have no visible signs of wear or use
To begin the return or exchange process, please call our support team at ( 438) -588-5821.
- We will do our best to provide you with a pleasant experience for refunds or product exchanges. However, we cannot guarantee the time required for these transactions.
- If the products are not returned with the specified instructions, the Gallea boutique offers the choice not to reimburse the entire initial amount and will decide according to each case presented.
- For questions regarding our return policy, call ( 438) -588-5821